Support

Help with SnapDraft on iPhone, iPad and the web.

Requirements

The SnapDraft app needs iOS or iPadOS 26 or later. The web app runs in current versions of Safari, Chrome, Edge and Firefox.

Your plans

Where are my plans saved?

In the app, plans are files in Files under On My iPhone or On My iPad › SnapDraft. Home shows your recent plans, and Open a plan shows them all. In the web app, plans are saved in your browser on that device.

How do I back up or move a plan?

In the app, open Plan options (the ••• button in a plan) and choose Export to save a web-compatible copy, or copy the .snapdraft file in Files. In the web app, use the plan's export option. Use "Open a plan" on Home to open an exported plan.

How do I share a plan?

Open Plan options (•••) and choose Share for a link or QR code. On iPad you can also tap the plan's name. Anyone with the link can open a copy in the app or on the web; your original stays unchanged. A link contains the plan itself, so only share it with people you'd send the plan to.

How do I open a plan from the web app on my iPhone or iPad?

Share it as a link and open the link, or choose Import a plan on Home and paste it. You can also export it from the web, then choose Open a plan on Home and pick the file, which opens a copy.

How do I delete a plan?

Open Plan options (•••) and choose Delete plan, or delete the file in Files.

Drawing

Can I enter exact lengths?

Yes. While drawing a wall, type a length such as 12' 6", 3.5 m or 168 cm. You can also edit the length of a selected wall.

How do I add doors and windows?

Wall, Door and Window share one button in the iPhone tool dock. Tap it to use the tool shown, tap it again to choose Door or Window, then tap a wall. On iPad, every tool has its own button.

How do I switch between feet and meters?

Open Plan options (•••) and choose Units: Feet & inches or Metric.

Does it work with Apple Pencil?

Yes, and a Pencil is optional. To draw only with Apple Pencil, turn on Pencil only in Plan options, and Pencil double-tap or squeeze switches to your previous tool when your system settings allow.

I made a mistake. Can I undo it?

Use the Undo and Redo buttons at the top of the plan, or Command-Z with a keyboard.

Privacy

The SnapDraft app doesn't collect any data. Read the full Privacy Policy.